EX Leader Network offerings
As global leaders in EX Research & Consulting, we have interviewed dozens of EX Heads to understand their development needs and where they need support. Our EX Leaders Network offerings are a response to requests from EX Leaders like yourself, and in the spirit of Design Thinking, we will continue to create new offerings and research based on your insights and input.
Connecting you with other leaders
We meet many EX leaders every month. Chances are, someone we know is a few steps ahead of you in solving similar problems. We’re happy to make an introduction and facilitate a conversation on a topic important to you.
1-day regional EX Leader Network events
Our events are interactive learning workshops featuring top EX practitioners, mixed with small group discussion, learning activities and co-creation vs. listening to endless presentations. We choose speakers from our research who represent the best in human-centered EX.
We bring to you EX practitioners across the spectrum of CX, Human-Centered Design and Design Thinking, Agile Methodology, cutting-edge Digital EX, etc. who have transformed their business culture. We like to showcase great EX across industries and geographies.
EX is about a new way of thinking and working, starting at the top. We bring our research, case studies and stories on the Future of Work, EX/CX foundations, and interactive learning workshops to your Executive, HR or other functional leadership teams, adapting to your needs.
2 Day HR Off-site
We give your HR colleagues an immersive experience with EX, by mapping journeys on their own Moments that Matter (MTM’s), helping them select one to make a Wow! MTM in a Hackathon and in a Design Sprint simulation, creating a working prototype of their Wow! MTM.
2 Day Bootcamp
We help your EX team build critical skills for creating great EX and Wow! MTM’s, starting with pre-work Empathy exercises, creating personas and journey maps. In a 2-day workshop, we validate those maps, and ideate and create prototypes, learning agile methods along the way.
We have a good understanding of your challenges and what it takes to engage others in your organization and how to deliver results. We help you assess your learning needs and design your own coaching roadmap, and coach you at various stages of creating EX.
EX Mastery Certification Program
Our online learning takes you through ‘EX Pillars’ including Behavior Science and what motivates us, how to use Design Thinking and Agile frameworks, how to create personas, map journeys, develop human-centered digital tools and business-driven Analytics – all based on real-life cases.
Coming in 2020
You have access to our 3 years of case studies and surveys and articles, plus research and articles from a wealth of other sources on CX, EX, Analytics, Journey Mapping, Agile frameworks, etc. Consulting clients will have access to our EX toolkit.
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Glad to meet you
If you would like to tell your organization’s EX story and participate in our next EX research or would like to become a member of our EX Leaders Network, please feel free to reach out to us!
Phone: +41 (0)44-2626000